Melrose Jewelers Review

An online retailer that has garnered attention among watch aficionados and typical buyers alike is Melrose Jewelers. If you are one who is on the scout to find the best prices for classic and high-end timepieces, then this is for you.

The company is relatively new and was founded in 2008 and has been catering to interested buyers from the United States, Canada, Latin America, the United Kingdom, Europe, Asia and the Middle East. They offer Luxury wristwatches that are pre-owned and whose internal and external parts are carefully restored to its original factory specifications through an extensive restoration process. As stated in their website, the watches their watches are guaranteed to be restored to "showroom" mint condition; it functions and looks brand new.

It was known that Forbes and Businessweek took notice of the site as it continues to provide informative reviews and customer help. They pride of their knowledgeable customer support who not only assists prospective buyers in the process of purchasing but in providing extensive information about their watch of choice. The company is also a member of the Jeweler's Vigilance Committee and the Gemological Institute of America (GIA). They also maintain that they use conflict-free diamonds that are imported through the Kimberly Process Certification Scheme, which prevents the sale of diamonds that finance rebellious movements.

The Associated International Gemological Laboratory (AIGL), which is a third party authenticating and appraising service for high-end watches and fine diamond jewelries, granted them independent authentication and appraisal.

Melrose Jewelers also has a three part warranty which includes:

  • A two year warranty should a rare occurrence happen where a watch needs repair due to their rigorous refurbishing and examination before shipping or for any other reason that your watch stops working during normal use, you can ship it right back to them overnight and they repair it, all at their cost.
  • A lifetime authenticity guarantee which means that the watch you purchase is guaranteed to be genuine for the life of it; and should you suspect that it shows signs that it is not, you can return it and get a full refund or have it exchanged.
  • A no risk 3 day return or a 10-day exchange policy that will guarantee you a full refund for returns or have it exchanged if you see that the product you received is not the same as was displayed in the site.
  • The site offers a wide range of watches especially with their set of Rolex timepieces. Other luxury watch brands available are Patek Philippe, Breitling, Cartier, Ulysse Nardin, Omega, and Audemars Piguet. They also offer diamond jewelry such as earrings, bracelets, necklaces, engagement and wedding rings.

    Some customers claim that they had a good deal with their watches, while others say that for something that is used it was relatively pricey. Some claim that they had to have at least two replacements for a product before they actually got a satisfactory one. Others claim that the look and feel of their watches don't seem to be the real deal, but has openly discussed these concerns with the customer service department. They claimed that complains and inquiries were dealt with accordingly.

    Up to this date Melrose Jewelers continues to cater to watch buyers who are interested to purchase high-end watches at a budget-friendly price. They remain to be at par with online watch sellers with products that they guarantee to be as good as new.

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